Wednesday, February 25, 2009

The facebook economy is around the corner

When I logged onto facebook today I saw that one of my friends created a whole photo album of t-shirts. The shirts were professionally photographed and the album title was the name of the company, Bambu Clothing. People started commenting on the pics, “I like them – where do I buy them?” This is where facebook can make serious $$$.

They let the girl upload the photos and make her pay X cents per tag. If someone clicks on the shirt they get redirected to the t-shirt company website and facebook charges another X cents. If a purchase is made, facebook makes a % of sale. This is a what a facebook economy or enhanced social networking will look like. Users and brands alike can make money.

It’s the future and it’s going to evolve with or without us.

Monday, February 23, 2009

The Value of a Voice

The other day I called my friend Josh on his work line and was shocked to hear the voice on the other end. "Josh Green's Office" said his female assistant. I laughed aloud. It was surreal hearing someone answer the phone for my 23 year-old friend who only graduated from Dartmouth 8 month prior. I felt like I dialed the CEO, not my friend, and it was then I realized the value of a voice.

Nowadays everything is digitally automated. You dial numbers for businesses and assume you are going to get a recording. It's par for the course, but it's not a sonically pleasing. Calling Josh made me appreciate how nice it is to place a phone call and hear a well spoken human being on the other end. Boom! An idea struck me. What if you could have an answering service whenever you wanted and remotely activated and deactivated it through a text message, email, or cell phone application for a nominal fee? It would be incredible! You'd have your own personal secretary whenever you needed it.

There have been so many articles published about Americans having side businesses. Someone is a teacher during the week and runs a SAT tutoring office on the weekends, or a CPA is creating proprietary tax software on the side etc... It would be such an advantage to have a human being answer your phone calls. It sounds so incredibly professional and the caller would never know the person answering your phone wasn't your own personal secretary.

So how does it work? What makes it so much different from a traditional answering service? The remote ON/OFF switch and ability to change your status on the fly.

Let's say you are a full-time businesswoman and in your free time you are writing a screenplay. You've distributed the script, established your own LLC and want producers to think you are a full-time screenwriter with a bustling office. All you have to do is send a text message to 12345 that reads "ON: Stacy Heath's office. She's in a meeting right now, may I take a message or put you through to her voicemail?" When your number gets dialed, the person answering the phone reads your message verbatim. Immediately the dialer assumes you are important and successful. So much of life is based on a first impression, and hearing a well spoken human being on the phone is the best way to start a conversation.

As soon as you want to turn the service off simply text OFF to 12345, send an email or do it via an iPhone or BlackBerry app. You can even create a schedule that coincides with your workday so you can directly receive calls starting at 7pm without manually disabling the service. You can edit the message as often as you like because it's only a text message/email/smartphone application entry away. Each person can handle many different accounts because all they do is answer the phone, redirect the call, or take a message and relay it to you via email. You can establish a monthly fee of $10-$20 or employ a pay-as-you-go or pay-per-use billing method.

This would totally change the way people approach their businesses because labor costs are so prohibitive. With this system you can effectively start a company on a shoestring budget and appear like you're hitting on all cylinders, primed and ready to conquer the world. That's the value of a voice.