Shop to a beat

Since the birth of the iPod and now the iPhone, people constantly have earbuds wedged into their heads. Whether on the subway, walking the streets, or shopping, more and more people’s lives have a soundtrack. It's not the most social activity, but I can attest that it turns a mundane stroll down the street into a music video. More and more people are acquiring mobile devices with mp3 players and more and more people are listening to music. That shift in behavior creates a whole new opportunity for retailers and record labels.

Music has the ability to make you feel a certain way, and it's not coincidence that some of the world's most influential brands regularly feature music in their commercials. Can you remember the last Apple or Nike commercial that didn't have some awesome background music? Probably not.

Using music to enhance a shopping experience is nothing new. Walk into an Abercrombie & Fitch and brace yourself for a cacophony of "brand appropriate" music. Maybe it’s just me, but I think taste in clothing doesn't necessarily correlate to taste in music. Generally the retailers select the right genre e.g. you don't hear rap or classical in an Abercrombie, but that doesn't mean you like what you are hearing. So how can retailers connect with different shoppers using in-store music without deferring to the current broadcast approach?

Imagine walking into an Abercrombie. [Just for the record, I don't shop there] Instead of heading directly to the table of pre-torn button downs, you approach a screen with a long list of songs ranging in genre. Next to each song is a 2D barcode. You whip out your iPhone, snap a pic of the song your want to listen to, and off you go. Your earbuds are securely fastened and you are shopping and bopping in your own world. You've attainted that perfect balance of privacy in a public space and now you actually want to spend time in the store because you are streaming some free new music you really like. Retailers love having more people in their store and record labels love having new avenues to distribute their artists. Abercrombie wins because you had a great shopping experience and reinforced their brand with cool music that's tailored for you. I don't know what to call this idea or business, but it needs a name or handle so for now let's go with Soundtrack Shopping.

Katie Couric the Brand

Since her big debut a couple years ago as the host of the CBS Evening News, Katie Couric has faded into the sunset. She tried to turn her morning talk show gig into a nightly news anchor position...and it didn't work. However talented a journalist Katie Couric might be, she is a victim of her own brand. For years on the Today Show, Katie perfected her role as the US's morning news gal, and in the process created an incredible brand. She was so good at what she did that no one could see her doing anything else. She was typecast.

Her brand resonated with the demographic that watches the Today Show, not Dan Rather. Katie Couric "the brand" was so well established that it was impossible for people to accept her as someone new. I'll never be able to see James Gandolfini as anyone other than Tony Soprano, and I'll never be able to buy Katie Couric as Tom Brokaw. It just ain't happening.

In what seems to be a last ditch effort to reinvent her brand, Katie Couric has gone to the chopping block. She lopped off her hair! Just the other day I caught a bit of her program and noticed that her hair vanished. She now appears much more chisel, masculine, and serious. I am not sure if this look will get her the kind of respect that she wants, but it's clearly a hail mary.

It's so bizarre that some women need to appear more masculine to be taken seriously. Rachel Maddow, Katie Couric, and Hillary Cinton all have short hair. Many female CEO's wear short haircuts too. It's no coincidence, and it's very interesting. My guess...subconscious sexism.